'Edith' is treated for Crohn’s disease with Remicade infusions every 8 weeks. Her next office visit is coming up January 7th.
A single dose can cost from $1,300 to $2,500 but it’s covered by Medicare and most insurers, although they frequently require “pre-approval.”
On January 1, employers often change health insurers. Like thousands of people, Edith is waiting for a new ID card, without which, her doctor can’t get the treatment approved by the new insurer.
Since I orchestrated the decision to switch insurers and the subsequent paperwork, Edith’s anxiety is in part on me; i.e., everything could have been done sooner.
I’m truly sorry.
So Edith, have your doctor call my cell: 414-254-3561.
I’ll remind him/her/them this isn’t the first time a patient has switched insurers. You can continue her treatment and set the claim aside for two weeks. I’ll get you a copy of that precious ID card ASAP and see to it her bills are handled.
Every year I try like hell to do what’s best for my clients. But you promised “to do no harm.”
I mean really, do you work for Edith or the bean counters?
